Owners FAQ

Answers to the questions that come up before, during, and after you sign on — not the ones already covered on our Pricing and Guarantees pages.

Getting Started & Switching to Us

Do you also sell properties, or help me sell mine?

I'm currently with another property management company — how does switching to you actually work?

I already have a tenant in place — do I have to wait for their lease to end to switch to you?

Do I have to sign a long-term contract?

Rent, Money & Taxes

Can I set my own rent price, or do I have to use your recommendation?

What tax documents will I get, and when?

Maintenance, Vendors & Insurance

Can I use my own contractor instead of your vendor network?

What insurance am I required to carry as the owner?

When Things Go Wrong

What happens if my tenant stops paying rent? What's the eviction process, and who pays for it?

Service Area

Do you manage properties outside Idaho Falls proper?

Commercial Property FAQs

For owners of multi-tenant retail, office, and small commercial buildings — questions specific to commercial that go beyond what's on our Services and Pricing pages.

What types and sizes of commercial properties do you manage?

How is CAM (Common Area Maintenance) calculated and billed?

Do you handle triple-net (NNN) leases or percentage-rent retail leases?

Can you manage a building with multiple tenants on different lease terms and expiration dates?

What happens if a commercial tenant defaults or wants to break their lease early?

Do you handle tenant improvement (TI) build-outs?

How do you track tenant insurance requirements?

Can I keep my current commercial tenants and existing leases when I switch to you?

What kind of screening do you do for new commercial tenants?

What reporting will I receive, and how often?

Still have a question?